To provide you with the best value for your money, we give you two easy and cost-effective ways to utilize our on-site services:
  • Individual Services – We offer nearly all our Individual Services at fixed rate prices, so you’ll never get stuck paying high hourly rates or have to worry about how long it takes to get the job done.
  • Computer Service and Support Plans – We also have Computer Service and Support Plans to meet your needs and budget.
Residential Individual Services
Home Networking Help
FREE Consultation
Get a FREE Consultation valued at $149, when you use 1 or more of our IT services.
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Home Network Installation / Troubleshooting

$179 first two devices, $59 each additional

Do you have more than one computer in your home? Do you want them all to share the same Internet connection? With a wired or wireless LAN, or Local Area Network, you can do that and more. You’ll be able to access the Internet, share files, and print to a single printer – all from any computer on your network. In addition, we can troubleshoot your existing network or help you go wireless, allowing you to browse the Internet and print files from your living room or even the back yard. Let us construct a network that fits your lifestyle!

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Wireless Network Security

$149 first two devices, $59 each additional

How safe is your wireless network? The default installation for most wireless networks does not include setting up security, which means that over 75% of all wireless networks are NOT secure! So unless you have taken deliberate steps to implement security, more than likely your network is at risk. We’ll come to your home and lock down your network, so you can keep unwanted hackers and other pesky intruders out by restricting access to only the computers of your choice.

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System Protection and Internet Security
Virus / Spyware / Adware Protection, Scan and Removal

$149 flat fee, per removal

Is your computer running extremely slow or acting a bit strange? Chances are it got infected with a virus or worm, or is loaded down with spyware and adware. Whether a hacker or identity thief has infected your computer or email with Trojans, malware, or other nasty enemies, we have just the medicine your computer needs. We’ll scan your entire hard drive and remove every trace of unwanted junk that slows down your computer and threatens the confidentiality of your personal and private information. We’ll also teach you how to keep your computer spotless and secure by preventing future outbreaks.

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Online Child Safety

$129 flat fee, per device

Do you worry about who your teenager is chatting with online? Do you worry that your school-age child will accidentally stumble upon a pornography site while trying to do their homework? If you own a computer and have children or teenagers in your home, then Internet filtering software is a must. We come to your home, help you purchase, install, and configure Internet filtering software that protects your children from Internet predators, obscene websites, objectionable chat rooms, and more. We then give you a personalized training session on using the software.

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Routine Maintenance and Cleaning
System Tune-Up and Optimization

$129 for first 2 devices, $59 each additional device

Let’s face it – without periodic maintenance your computer becomes increasingly sluggish, disorganized, and cluttered. We’ll optimize your system with hundreds of system tweaks and enhancements that will defragment your hard drive, accelerate your PC’s performance, make Windows boot faster, and increase your Internet and download speeds by up to 300%. We’ll also perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more. Let us keep your computer running smooth, fast, and error free!

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Physical Cleaning

$100 for first 3 devices, $59 each additional device

When was the last time you thoroughly cleaned your computer – inside and outside? If it has been awhile (or never!), then you need our physical cleaning service. Experts recommend that you clean your computer every 3-6 months. Removing dust, pet hair, and smoke buildup not only stops the spread of germs, but also keeps your computer functioning properly, and even extends the life of your computer by allowing it to properly cool itself. Let us come out and give your computer the ultimate cleaning; we’ll remove the dust particles from inside your computer case, spray your keyboard and mouse with compressed air, and shine up your monitor. Your computer will look and run like new again!

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Data Recovery and other Home Data Services
Data Recovery

Losing your files can be devastating! Whether you’ve lost your data due to accidental deletion, damage caused by a power surge, corruption brought on by a virus or worm, the “formatting” or “fdisking” of your hard drive, or even an entire system crash, we can get your valuable data back. The types of data we can help you recover include email, personal documents, videos, pictures, MP3s, and more. We can also recover data from CD and DVD media, digital cameras, MP3 players, memory cards, and other portable devices.

Contact us for a quote.

 

Secure Online Data Backup

How safe is your critical data? Unexpected catastrophes like hard disk failure, accidental file deletion, virus infection, fire, and theft happen frequently to businesses every day. It is absolutely essential that your business performs backups of all your critical data to protect your business in case the unimaginable occurs. Protect your data with our Secure Online Data Backup Service!

Contact us for a quote.
One-Time Data Backup

$179 per device

Do you have treasured pictures, emails from friends and family, important documents, etc. on your computer that you don’t want to lose? If you have never performed a backup, you could lose it all at a moment’s notice to fire, theft, hard disk failure, accidental file deletion, virus infection, and more. Protect your data with our data backup service that includes the transfer of all your important files to CD or DVD media. Includes up to 9.4 GB of data.

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Data Migration

$149 per device

Are you looking to transfer the data from your old computer to your new computer? With our data migration service we can help you do just that.

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Secure Data Deletion

$129 per device

Don’t get caught giving away your personal data! If you are selling, donating, or otherwise getting rid of your old computer (or even just upgrading the hard drive), you must ensure that all your sensitive data is securely erased. Deleting files, or even formatting the entire hard drive, does NOT actually remove the data from your drive. All your old email, personal letters, pictures, tax returns, passwords, health documents, financial records and more still exist on the drive. With a little know-how these files are easily recoverable, which can lead to identity theft. With our secure data deletion service we can wipe your entire hard drive, or even just a few files or folders, so that the data is completely destroyed and 100% gone with absolutely no possibility of it being recovered

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Hardware Support
Hardware Install / Upgrade / Repair

$129 per device, $89 for small upgrades

We can install or upgrade any internal or external hardware device on your desktop or laptop computer. Examples of hardware devices that we install or upgrade include: hard drives, RAM (memory), network interface cards, CPU (processor), printers, scanners, video cards, monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners, modems, sound cards, speakers, webcams, digital cameras, CMOS batteries, external zip drives, and more.

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Laptop DC Jack Replacement

$200 per repair

Does your laptop not turn on when you have it plugged into the wall? Does your battery charge only when you wiggle the power cord? If your laptop is experiencing these symptoms, it may be a candidate for a dc jack replacement. The dc jack is the outlet on the back of your laptop that you plug your power adapter into and it sometimes has a tendency to become loose. Let us replace your dc jack and get your laptop back up and running in no time!

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Software Support
Operating System Installation

$199 per OS install
$249 per OS install with backup

f you’re ready to upgrade to the latest operating system or if you want a fresh installation of your current operating system, we can help you wade through the process. We will come to your home and install, or reinstall, Microsoft Windows and all critical updates onto your desktop or laptop. This service includes formatting, or clearing off, your hard drive which makes your system run smoother and brings it back up to speed.

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Install / Upgrade Single Software Title

$79 per software install & upgrade

Whether you’re interested in expanding your software collection or updating an existing application, we can install or upgrade a single software title and all critical updates on your desktop or laptop. High-speed Internet required for critical update installation. Software not included.

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Install / Upgrade / Repair Software Suite

$99 per software install & upgrade

We can install, upgrade, or repair one software suite and all critical updates on a single desktop or laptop. Examples of software suites include: Microsoft Office, Internet Security packages, etc. High-speed Internet required for critical update installation. Software suite not included.

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Computer Training / Tutoring
Device Training / Tutoring

$199 for two hours of training on any devices you need help with

Do you want to improve how you use a tablet, computer, smartphone let us help you with those skills? Perhaps you are a novice device user and need a lesson on basic device literacy, or maybe you need more advanced training? Whatever your need, we offer personalized training sessions on any technology-related topic you want to learn, such as: basic PC skills, getting the most from your software, navigating and searching the Internet, downloading music to your portable MP3 player, working with your digital pictures, and more. All skill levels welcome

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PC Troubleshooting and Help
PC Troubleshooting and Help

FREE if you hire us to fix the problem (otherwise $129)

Does your PC freeze up, crash, or run extremely slow? Has your Internet come to a crawl or do you constantly get bombarded by error messages? Don’t let your PC problems drive you crazy; call us instead! We can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we’ll get to the root of your problem and advise you on the best possible solution.

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All other services
Hourly Services
Descriptions are located on the Business Services and Residential Services pages.
Phone Support $75 / hr
Remote Computer Support $75 / hr
On-Site Technical Support / Consulting $95 / hr
On-Site Network Troubleshooting / Support $95 / hr

Ready to get started? Contact us today!

Hourly Services require a one hour minimum and are billed in 15 minute increments.

Additional Services
Extended Service Area Fee $49
(round trip)
Local Pick-Up and Delivery Service $39
After Hours Service Fee $99
(subject to availability)
Weekend Service Fee $299
(subject to availability)

As you can see we offer a wide range of computer support including computer repair, computer consulting, and general computer help so if you cannot find what you are looking for on this page contact us anyway. We can help!

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